Friday, 16 Apr 2021

Beautician can no longer wear jeans after nightmare hair removal treatment

A beautician claims she was left with a painful cyst and "much longer hair" after laser hair removal treatment went horribly wrong.

Sannah Sohail forked out £2,200 for eight sessions at an established laser clinic but was left bitterly disappointed with the results.

The 31-year-old, who lives in Liverpool city centre, said the experience stopped her feeling "like a woman".

She told the Liverpool ECHO: "I got a cyst, they offered me to see a doctor who confirmed that it was a cyst.

"They told me I'd need to see a private doctor to remove it and promised me to provide it – the cyst removal was never provided."

"They don't warn you how to look after your skin," she added.

"They don't tell you not to wear leggings or underwear, tight clothing can aggravate it.

"Now I'm scared to wear tight clothes in case it brings the cyst back.

"It stops you from feeling like a female – I'm afraid to get too hot in case it brings it back, I don't wear jeans anymore because of it."

The laser treatment didn't work for Sannah, who claims that instead of removing the hair as she expected, the treatment actually left her with even more prominent hairs.

She said: "They deceived me out of £2,200 for eight sessions that made my hair grow thicker."

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Sannah also claims she wasn't offered after care advice to protect her skin effectively after the treatment.

"You would've thought I had hormonal issues," she said.

"They allow you to think it's your fault, women who come for this treatment are already self-conscious about [their hair growth].

"You worry that you're the problem."

Sannah spoke to other women about their experiences and found that she wasn't alone.

After investing in a diode machine, which allows practitioners to carry out hair removal, Sannah launched her own private clinic.

She now feels more educated on laser treatments and the different approaches required for different skin tones.

She said: "Now that I'm qualified I know that they lied to me. Intense pulsed light (IPL) treatment is a [hair] reduction treatment, not a removal. It's more similar to waxing.

"I have skin type four – they used an IPL laser so I should've been warned that it wouldn't work.

"IPL doesn't cater to skin types four, five and six which are darker shades."

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