Hermes driver leaves ‘signed for’ package worth £100 in wheelie bin – on bin day
Shocking images captured on CCTV show how a Hermes delivery driver stuffed a "signed for" package in a bin, only for it to then be emptied by bin men.
Gary Prebble needed vital spares for his Honda Civic EG racing car, and paid extra to make sure they were shipped from Southampton to Worcestershire securely.
Mechanic Martin Hadland shipped the components – worth around £100 – at the end of December but they arrived on Bank Holiday Monday, when Gary’s company Reyland Motorsport was closed for the day.
Rather than leave a card to arrange redelivery the cheeky driver can be seen on images from Gary’s CCTV cameras showing the package – which should have been signed for – into a giant wheelie bin.
When Gary later checked for proof of delivery he discovered that the driver had signed for the delivery himself with an indistinct “squiggle”.
The driver took a photo as proof of “delivery”, then hops in his vehicle and drives away.
But that’s not even the worst part. Gary’s CCTV camera also picked up the moment the following morning when a blue Fortress Recycling truck arrived to collect the rubbish.
Footage from first thing the following day shows a blue Fortress Recycling truck drive into the loading area and empty the bin into it.
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It wasn’t until the following day that mechanic Martin, who specialises in high-performance braking systems, turned up to his workshop.
When Gary, who is a champion racer with BARC Classic Touring Car Racing Club spoke to him to chase up the delivery on the car component, they realised that something had got horribly wrong.
He checked his CCTV, and learned the worst. He told the Sun: "Watching that video was just soul destroying.
"It was worth about £100 but it was vital to measure the new part I paid £5,000 for."
Gary now needs to order a new component and Martin needs to start the job from scratch – leaving Gary in danger of not being ready for the start of the new season.
"I have had to order a new part and hope it arrives in time and is fitted before the season starts," he said.
"Hopefully it will be here, but it is just so annoying."
Gary raised the issue with Hermes, but he describes their automated customer service portal as "an absolute joke”, saying he hasn’t even had a response from the courier firm yet.
But a spokesperson for Hermes instead that they had already been in contact with Gary and were “dealing with the issues."
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